Upskill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.
We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!
As a recruitment agency, we will provide you with all the information needed about the company, we will answer all your questions and will prepare you for the interview with the client.
Our current client is a US-based Software-as-a-Service (SaaS) company and a leading eCommerce management system. They provide inventory and order management solutions for internet retailers, combining a set of technologies around Innovation, Intelligence, and Integration.
On their behalf, we are currently looking for an Integration Specialist to contribute to their success. This individual assists with the set-up, testing, and maintenance for systems integrations between the retail platform and the new clients of the company to ensure effective and efficient on-boarding of these integrations. The Integration Specialist maintains impeccable records and has a firm grasp of customer needs, conversations, and outstanding items.
Key Responsibilities:
- Works to understand a client’s needs and then provides a solution by setting up, testing, and maintaining the offered systems;
- Assists in creating and communicating the specific project plans to each customer at the outset of each on-boarding process;
- Supports integrations related to the client’s business processes;
- Maintains knowledge of core software offerings that are essential for seamless communications;
- Assists in communicating the company’s software’s current features, upcoming features, and issues;
- Ensure optimal level of client satisfaction at all times.
Requirements:
- Fluent command of English (at least C1);
- A customer service oriented culture;
- Solid technical background combined with previous professional technical support experience;
- Previous experience in a SaaS environment will be a strong advantage;
- Experience organizing and prioritizing multiple projects with competing deadlines.
Benefits:
- Located in the heart of downtown Sofia;
- A highly competitive remuneration package with generous bonuses based on performance and client satisfaction;
- Additional health insurance;
- Transportations cost incurred;
- Free Multisport card;
- All the equipment you'll need to be successful;
- An opportunity to be part of a collaborative, open work space, where your contributions truly make a difference.
If you meet the above-mentioned criteria, don’t hesitate to apply!
We welcome the opportunity to learn more about you!
Please send your CV in English.
Please note that only short-listed candidates will be contacted. License No.2826.
We will treat your application with full confidentiality!
С натискане на бутона “Съгласен съм”, кандидатът дава съгласието си UpSkill Ltd. да разполага, използва и споделя с потенциални работодатели предоставените му лични данни, както и те да бъдат включени в професионалната база данни на UpSkill Ltd. в срок от 1 (една) година.